Terms of Service

Last Updated: December 1, 2025

1. Acceptance of Terms

By accessing or using the Anchor website (https://anchordesktop.com) and its related web application (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

Anchor ("we," "us," or "our") is an entity incorporated in South Africa.

2. Accounts and Authentication

2.1. Account Creation

To access certain features of Anchor, you must register for an account. We utilize Google OAuth (Firebase) for authentication. You are responsible for maintaining the security of your Google account. We are not liable for any loss or damage arising from your failure to protect your authentication credentials.

2.2. User Responsibilities

You agree that the information you provide upon registration is accurate and current. You are responsible for all activities that occur under your account.

3. Subscriptions and Payments

3.1. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

3.2. Billing

If you choose to upgrade to a paid plan ("Premium"), you agree to pay the fees indicated on the purchase page. Payments are processed securely via Paddle. Anchor does not store or process your credit card details.

3.3. Cancellations and Refunds

You may cancel your subscription at any time via your account settings or the link provided in your email invoice. Your Premium access will continue until the end of your current billing cycle.

Refund Policy:

  • Monthly Subscriptions: We offer a full refund for cancellations made within the first 14 days of the initial subscription purchase.
  • Annual Subscriptions: We offer a full refund for cancellations made within the first 30 days of the initial subscription purchase.
  • General: Beyond the initial 14-day (monthly) or 30-day (annual) window, or for subscription renewals, refunds are granted at our sole discretion (or as required by applicable law). Generally, we do not offer refunds for partial months or years of service.

4. Use of Service

4.1. License

Subject to these Terms, Anchor grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal or internal business purposes.

4.2. Restrictions

You agree not to:

  • Reverse engineer, decompile, or attempt to extract the source code of the software.
  • Use the Service for any illegal purpose or to transmit malicious code (viruses, worms).
  • Interfere with or disrupt the integrity or performance of the Service.
  • Attempt to bypass or break any security mechanism on the Service.
  • Resell or "white-label" the Service without our express written consent.

5. Intellectual Property

5.1. Our IP

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Anchor and its licensors. The Service is protected by copyright, trademark, and other laws of South Africa and foreign countries.

5.2. Your Content

You retain ownership of the data and preferences you configure on your startpage. By using the Service, you grant us a license to host, store, and display this content solely for the purpose of providing the Service to you.

6. Third-Party Services

6.1. Google Services

Anchor integrates with Google APIs (e.g., Google Calendar). Use of these features is subject to Google's Terms of Service and Privacy Policy. We do not control Google's services and are not liable for their availability or accuracy.

6.2. Links and Ads

The Free version of the Service may display third-party advertisements. Anchor does not verify, endorse, or take responsibility for the content of these advertisements or any third-party websites linked within them.

7. Disclaimer of Warranties ("AS IS")

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ANCHOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ANCHOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANCHOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
  • ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY.

9. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the Western Cape, South Africa.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

12. Contact Us

If you have any questions about these Terms, please contact us: